jl58 Privacy Policy – How Your Personal Data Is Handled

1. Who We Are and What This Policy Covers

This Privacy Policy applies to all users of the jl58 platform, including the website and mobile app, who are based in the Philippines. jl58 is the data controller responsible for the personal information you provide when you register, play,or deposit funds on our platform. This policy covers all data collected through your use of jl58, whether you access it via a mobile browser, the downloadable app, or a desktop browser. We process your personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By creating an account and using jl58, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use the platform and contact [email protected] to request account closure. We review and update this policy periodically, and the latest version will always be available on this page.

2. What Personal Information We Collect

When you register for a jl58 account, we collect information such as your full name, date of birth, email address, mobile number, and a username and password of your choosing. During the identity verification process required for withdrawals and compliance purposes, we may also collect a copy of a valid government-issued ID and a selfie or proof-of-address document. When you make deposits or withdrawals, we collect transaction details including payment method information, amounts, and timestamps — though we do not store full card numbers or full bank account details on our servers. We also collect technical data automatically when you use the platform, including your IP address, device type, operating system, browser type, and session activity logs. This technical data helps us detect fraud, maintain platform security, and improve the overall experience for Filipino players. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless specifically required by law.

3. How We Use Your Information

The personal information you provide is used primarily to create and manage your jl58 account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by anti-money laundering regulations. We use your contact details to send you important account notifications, security alerts, and responses to your support queries — we do not send unsolicited marketing messages without your explicit consent. Technical and behavioural data is used to monitor platform performance, detect suspicious activity, and prevent fraud or abuse. Where you have opted in, we may use your email or mobile number to send you information about promotions or new features available on jl58. We may also use aggregated, anonymised data for internal analytics and product improvement purposes — this data cannot be used to identify you personally. All processing of your personal data is carried out on a lawful basis, including contractual necessity, legal obligation, and legitimate interest.

4. When and With Whom We Share Your Data

jl58 does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. We may disclose your personal information to government authorities, regulators, or law enforcement agencies when required to do so by Philippine law or a valid legal order. In the event that jl58 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your data with advertisers or data brokers. Any third party that receives your data from jl58 is required to maintain appropriate security standards and is prohibited from using it for their own independent purposes.

5. How We Keep Your Data Secure

jl58 uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security), and sensitive account data is stored in encrypted form at rest. Access to personal data within jl58 is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform. In the unlikely event of a data breach that affects your personal information, jl58 will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential.

6. How Long We Retain Your Data

We retain your personal information for as long as your jl58 account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering requirements. Technical logs and session data are retained for a shorter period, generally up to twelve months, unless they are needed in connection with an ongoing investigation or legal matter. When your data is no longer required for any lawful purpose, it is securely deleted or anonymised so that it can no longer be linked to you. If you request the deletion of your account, we will process your request promptly and confirm when your personal data has been removed, subject to any retention obligations that prevent immediate deletion. You may contact [email protected] at any time to ask about the specific retention periods that apply to your data.

7. Your Rights as a Data Subject

As a Filipino player and data subject under the Data Privacy Act of 2012, you have a number of rights in relation to your personal information held by jl58. You have the right to access a copy of the personal data we hold about you, and to request that any inaccurate or incomplete information be corrected. You have the right to request the deletion of your personal data, subject to any legal obligations that require us to retain certain records. You may also object to or restrict certain types of processing, including the use of your data for direct marketing purposes. If you have provided consent for a specific type of processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team at [email protected] with your request, and we will respond within a reasonable timeframe in accordance with applicable law.

8. Cookies and Tracking Technologies

jl58 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Essential cookies are necessary for the platform to function correctly — for example, to keep you logged in during a session — and cannot be disabled. Analytics cookies help us understand how Filipino players navigate the platform so we can improve the user experience; these are anonymised and do not identify you personally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or share cookie data with advertisers. By continuing to use jl58 after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

9. Changes to This Privacy Policy

jl58 may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable Philippine law. When we make material changes, we will notify registered players by posting a notice on the platform or by sending an email to the address associated with your account. The updated policy will take effect from the date it is published on this page, and the "last reviewed" date at the bottom of the page will be updated accordingly. Your continued use of jl58 after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting [email protected]. We encourage you to review this page periodically to stay informed about how we protect your personal information.

10. How to Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jl58 handles your personal data, please reach out to our support team at [email protected]. We aim to respond to all privacy-related queries within a few business days. If you believe that your data protection rights have been violated and we have not resolved your concern to your satisfaction, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For general account support, platform questions, or responsible gaming assistance, you can also visit the FAQ page or the Responsible Gaming page. jl58 takes all privacy concerns seriously and is committed to resolving them fairly and promptly for every Filipino player on our platform.